Guidance for maintaining HP print devices during a prolonged shutdown
HP OfficeJet Enterprise, HP PageWide Enterprise – Low Usage and Storage Considerations
Summary
Sometimes your HP OfficeJet or PageWide printer will go for long periods of time with little to no use (for example, during a workplace shutdown).
If you intend to use your printer in a low-usage or storage mode, consider the following recommendations for maintaining the life of your printer:
-
To ensure the best print quality, leave your printer turned on so it can perform necessary automatic maintenance cleaning to keep the nozzles clean and ready for printing. This will occur even if the printer is allowed to enter sleep mode. If periodic cleaning of the print heads does not occur, they can become susceptible to clogging or color variation. Clean print heads deliver the best print quality.
-
After the printer is initialized, it should not be turned off for longer than three (3) months. If turned off for longer than three (3) months, you might need to perform additional print head recovery processes when the printer is turned back on.
-
Do not turn the printer off by unplugging the power cord unless instructed by Support. Always shut down the printer properly using the Power button. Once the control panel turns off completely and the printer is no longer making sounds, the printer is safe to unplug from the power cord. Following these steps will ensure the print bar is capped correctly. If left uncapped, this could lead to more cleaning and recovery processes being required.
-
Update the firmware on your printer whenever a new firmware version is available. HP offers firmware updates as a way to provide enhancements to printers that have already been sold. The cleaning routines are also kept up-to-date to ensure the best print quality possible. Your printer is designed to support this firmware update process and updating the firmware will ensure that your printer will work as efficiently as possible.
Applicable Products
The information in this document applies to the following products:
-
HP OfficeJet Enterprise Color X555
-
HP OfficeJet Enterprise Color MFP X585
-
HP OfficeJet Managed Color MFP X585
-
HP PageWide Enterprise Color 556
-
HP PageWide Managed Color E55650
-
HP PageWide Enterprise Color MFP 586
-
HP PageWide Managed Color MFP E58650
-
HP PageWide Enterprise Color 765
-
HP PageWide Managed Color E75160
-
HP PageWide Managed Color P75250
-
HP PageWide Enterprise Color MFP 780
-
HP PageWide Enterprise Color MFP 785
-
HP PageWide Managed Color MFP P77440
-
HP PageWide Managed Color MFP E77650
-
HP PageWide Managed Color MFP E77660
-
HP PageWide Managed Color MFP P77940
-
HP PageWide Managed Color MFP P77950
-
HP PageWide Managed Color MFP P77960
Recent Posts
