Global Power With The Care of An SME 

The team at Kudos Technology have been delivering top quality MPS solutions for over 25 years and have worked with some of the largest names in the FTSE 100 during this period. However, we have felt for a very long time that there was a gap in the Print/MPS market that HP weren’t covering as well as they might, which is the SME sector. 
The challenge is that because HP don't deal directly with the SME market, most Small and Medium sized businesses have found it difficult to find a trusted, dedicated, HP partner to help them with these great products and solutions. 
So, the Kudos company mission is a simple one ...... 
 
"To provide SME businesses with the same tools, solutions and customer experience that HP supply to their Large Corporate and Global customers, at an affordable price". 
We are based in the middle of the country in the East Midlands, but can offer a Nationwide service coverage via the UK service coverage model offered by HP. 

The Kudos Methodology 

Whilst all of our customers requirements are different, there is a standard process that we use on all MPS projects. 
Assess the current infrastructure 
Monitor the usage over an agreed period of time 
Understand the current user issues and their future desires 
Propose a Solution 
Implement 
Monitor and feedback 
Improve the solution in situ 

Our Standard Service Offering 

We are able to offer the following standard nationwide service options; 
Premium Hotline for all contract related enquiries 
Access to Service Portal 
Proactive maintenance kit replacement 
Hardware Support Services - including all parts and labour 
Remote Monitoring Services 
Supplies replenishment 
Security at Device level on 'The Worlds most Secure Printers'. 
Various billing options tailored to your needs 
Next business day response - other options available 

Differentiated Service Offering 

Web JetAdmin 

Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP and non-HP devices, including printers, multifunction products, and digital senders. 

Universal Print Driver 

Use a single driver for instant access to virtually any HP printer or MFP—at home, in the office, or on the road. Not only does this reduce driver related issues, it also gives you significant additional security benefits as the driver encrypts the job before sending it. 

WorkFlow 

Streamline crucial business processes and tasks using powerful HP JetAdvantage business workflow and printing solutions. The latest tools for efficient printer fleet management help reduce IT workload and costs, enhance employee productivity and enable users to print securely – wherever business demands. 

Security 

Protect sensitive information and improve compliance with data, device and document security solutions for your print fleet. This is such an important subject it has it’s own section. Click here for more details

JetAdvance Security Manager 

Create a Security Policy for all of the Security Settings on all of your devices and ensure that the devices remain in policy, for complete piece of mind around compliancy. This is so important now, as the moder multi-function device has as many as 250 Security Settings. 

Mobility 

HP cloud-based printing solutions gives employees the ability to easily print from their mobile device to printers on their secure company network, without installing print drivers or needing to know detailed information about a printer like an IP address. 
With HP JetAdvantage Connect and HP ePrint Enterprise, customers can choose multiple ways to enable mobile printing—app- and/or email-based, and they can print to a pull-print server with either approach. 
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